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How We Handle Your Account Information

We collect and protect the information you share when you open your account, deposit via bKash or Nagad, and place bets on cricket or football markets. This policy explains what we gather, how we use it, and the choices you have over your data.

Account securityPayment data protectionWithdrawal verificationCookie managementData deletion requests
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DATA SAFEGUARDS

How We Protect Your Information

We built our platform with account security and data protection in mind, from the moment you open your account through every deposit and withdrawal. Our encryption protocols keep your bKash and Nagad details secure during transfers, and we monitor login activity to catch suspicious access attempts before they affect your balance.

Payment Encryption When you enter your bKash or Nagad mobile number to deposit, that information travels over an encrypted connection and gets stored in a secure environment. We never display your full wallet details on screen after you save them, and our payment processor handles the transfer without exposing your PIN or OTP.
Cookie Usage We use cookies to remember your login session, track your bet slip selections, and show you the promotions that match your play style. You can adjust your cookie preferences in your browser settings, but disabling them may affect features like staying logged in or saving your favourite games.
Account Access Logs Every time you log in, we record your IP address, device type, and the time of access. You can review this activity in your account settings to check for unfamiliar logins. If you see a device you don't recognize, change your password immediately and contact support to secure your account.
Data Retention & Deletion We keep your account information and bet history for as long as your account is active and for a period afterward to meet financial record requirements. If you want us to delete your data, close your account through support, withdraw any remaining balance, and request deletion. We'll process it within a reasonable timeframe under applicable law.
PRIVACY CONTACT

Reach Us About Your Data

If you have questions about how we handle your information, want to request a data export, or need to update your account details, our support team is available to help. We process data requests within a reasonable timeframe and walk you through the verification steps needed to protect your account.

Live Chat Open the chat widget in the bottom corner of any page and ask about your data rights. Our agents can explain what information we hold, how to request changes, and the steps to delete your account if you decide to…
Email Support Send your data request or privacy question to our support email address listed in the footer. Include your registered mobile number so we can verify your identity before releasing account information or making changes to your profile.
Account Settings Log in and visit your account settings page to update your email, mobile number, or communication preferences. You can also review your recent login history and see which devices have accessed your account in the past 30 days.

Common Privacy Questions

We collect your name, mobile number, email address, and date of birth during registration. When you add a payment method like bKash or Nagad, we also store your wallet mobile number to process deposits and withdrawals quickly.

We record every bet you place, every spin you take, and every withdrawal you request to process payouts, monitor account security, and meet our record-keeping obligations. We also use this data to show you relevant promotions and improve platform performance.

Yes. Contact our support team through live chat or email and ask for a data export. We'll verify your identity using your registered mobile number, then send you a report showing your account details, payment history, and recent bet activity.

We share your payment information only with our authorized payment processor to complete deposits and withdrawals. We never sell your wallet details to marketers or hand them to unrelated third parties. Your data stays protected under our privacy standards.

Log in, withdraw any remaining balance, then contact support and request account closure. We'll disable your login, process your deletion request, and retain only the records required by financial regulations in the regions we operate.

We use cookies to keep you logged in, remember your bet slip selections, and track which pages you visit so we can improve the platform. You can disable cookies in your browser settings, but some features may not work properly without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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